Outsourcing

At Interface, we enable our clients to outsource a wide range of services including, business development, customer support, tech support, data entry, debts collections, and much more.

Business Process Outsourcing is an ideal solution to all of your business’s technical problems, allowing Interface tech support’s qualified personnel to address your system issues without having to be on-site. This means that your workflow will not be disrupted, and your employees will not be bothered by the tech team entering and exiting their offices.

All of your hardware components and needs, as well as software inconsistencies, are upgraded, troubleshoot, maintained, and reported on by Interface’s service desk professionals. They can provide Tier 1 and Tier 2 assistance with Omnichannel capabilities 24/7 with remote-ready technologies.

Either if you have a built-in ticketing system or inquiries are coming via your CRM, our agents can respond to your problems in real-time, as soon as your request is forwarded to the first available agent.

Whether it’s an email, chat or a phone call, our customer service representatives stay involved throughout the process until the issue is resolved.

In addition to ensuring that you will not fall victim to any of the outsourcing issues, here are some other services that you can obtain from us:

• Remote Dedicated Reps
• Back Office Support
• Data Entry Support
• Customer Support